This Privacy Policy explains how 55bm collects, uses, stores, and protects the personal information of players and visitors. It is designed to comply with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and the applicable PAGCOR regulatory requirements.
This Privacy Policy applies to all users of the 55bm platform, including registered account holders and anonymous visitors to 55bm.club. By registering an account or using the 55bm platform, you consent to the collection and processing of your personal data as described in this Policy.
1.1 The data controller responsible for the personal information collected through the 55bm platform is the operator of 55bm.club, a company operating under a license issued by the Philippine Amusement and Gaming Corporation (PAGCOR) and subject to the laws of the Republic of the Philippines.
1.2 For all data privacy enquiries, including requests to exercise your rights under the Philippine Data Privacy Act of 2012, please contact the 55bm Data Protection Officer at [email protected] with the subject line "Data Privacy Request."
2.1 Registration Data. When you create a 55bm account, we collect: your full name, date of birth, email address, Philippine mobile number, residential address, and preferred currency (PHP). This data is required to open and maintain your account.
2.2 Identity Verification (KYC) Data. To comply with PAGCOR licensing requirements and anti-money laundering (AML) obligations under Republic Act No. 9160 (as amended), 55bm collects government-issued identification documents, selfie photographs for liveness checks, and proof of address documents. Accepted Philippine IDs include the PhilSys National ID, UMID, driver's licence, and passport.
2.3 Financial Data. We collect transaction records associated with your 55bm account, including deposit and withdrawal amounts, dates, timestamps, and payment method identifiers (e.g., the last four digits of a bank account or a GCash-linked mobile number). We do not store full card or bank account numbers on our servers.
2.4 Gameplay Data. We record all wagering activity on the 55bm platform, including game sessions, bet amounts, game outcomes, and session timestamps. This data is required for regulatory reporting to PAGCOR and for dispute resolution.
2.5 Technical & Device Data. We automatically collect IP address, browser type and version, operating system, device identifiers, screen resolution, and referring URL when you access the 55bm platform. This data is used for security monitoring, fraud prevention, and performance optimisation.
2.6 Communications Data. We retain records of all communications between you and the 55bm support team, including live chat transcripts and email correspondence. These records are used for quality assurance, dispute resolution, and regulatory compliance.
2.7 Responsible Gaming Data. If you set deposit limits, request self-exclusion, or use any other responsible gaming tool on the 55bm platform, we record these instructions and maintain a history to ensure they are honoured.
3.1 55bm uses your personal data for the following purposes:
3.2 55bm will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent, or where otherwise permitted by applicable Philippine law.
4.1 55bm processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
5.1 55bm does not sell your personal data to third parties. We share personal data only in the following circumstances:
5.2 Any third-party disclosure of your personal data beyond the categories above requires your prior written consent, unless otherwise mandated by Philippine law.
6.1 55bm uses cookies and similar tracking technologies on the 55bm.club platform. The categories of cookies we use are:
6.2 You may manage your cookie preferences through your browser settings at any time. Disabling strictly necessary cookies will impair your ability to use the 55bm platform.
7.1 55bm retains personal data for as long as your account is active and for such additional period as is required by applicable law or our regulatory obligations to PAGCOR.
7.2 Following account closure, 55bm will retain your personal data (including KYC documents, transaction records, and gameplay history) for a minimum of five (5) years in accordance with PAGCOR record-keeping requirements and Philippine AML obligations.
7.3 After the applicable retention period, personal data will be securely deleted or irreversibly anonymised.
8.1 55bm implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, loss, or destruction. These measures include:
8.2 In the event of a personal data breach that poses a risk to your rights and freedoms, 55bm will notify the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay in accordance with Section 20(f) of the Philippine Data Privacy Act.
9.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by 55bm:
9.2 To exercise any of these rights, submit a written request to [email protected] with the subject line "Data Subject Rights Request." 55bm will respond within fifteen (15) calendar days. Some requests may be subject to identity verification before processing.
9.3 If you are not satisfied with 55bm's response to a data privacy request, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
10.1 The 55bm platform is strictly intended for persons aged 21 years and above. 55bm does not knowingly collect personal data from minors. If 55bm becomes aware that personal data has been collected from a person under the age of 21 without appropriate consent, that data will be deleted without undue delay and the associated account will be permanently closed.
10.2 If you believe that a minor has registered an account with 55bm, please notify us immediately at [email protected].
11.1 Some of 55bm's third-party service providers — including cloud infrastructure and game technology providers — may process personal data outside the Philippines. Where personal data is transferred to recipients in other jurisdictions, 55bm ensures that such transfers are subject to appropriate safeguards, including data processing agreements that impose data protection standards equivalent to those required under the Philippine Data Privacy Act.
11.2 55bm does not transfer personal data to jurisdictions that the National Privacy Commission has determined do not provide adequate protection for personal data, without appropriate supplementary safeguards.
12.1 55bm may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The effective date of the current version is shown in the "Last Updated" notice at the top of this page.
12.2 Material changes to this Privacy Policy will be communicated to registered players via email or a platform notification at least seven (7) calendar days before the changes take effect. Continued use of the 55bm platform after the effective date constitutes acceptance of the revised Privacy Policy.
13.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by 55bm, please contact our Data Protection Officer:
Every page, form, and transaction on 55bm is served over HTTPS with TLS encryption. Your login credentials, personal data, and GCash transaction details are encrypted in transit at all times.
55bm's data practices are designed to comply with Republic Act No. 10173. A registered Data Protection Officer oversees all personal data processing activities and handles data subject requests.
As a PAGCOR-licensed operator, 55bm is subject to independent regulatory oversight. PAGCOR-mandated record-keeping ensures that transaction and gameplay data is properly retained and auditable.
55bm does not sell, rent, or trade your personal data to third-party advertisers or data brokers. Data is shared only with service providers who process it strictly on 55bm's behalf and under binding contracts.
Filipino players can request access, correction, or deletion of their 55bm data at any time by emailing [email protected]. Requests are acknowledged within 15 calendar days — not buried in a policy document.
Promotional emails and SMS from 55bm are opt-in only. You can withdraw consent and unsubscribe from all marketing communications at any time via your account settings or by contacting support.
Your personal data is protected under Philippine law and PAGCOR regulation. 55bm offers GCash deposits, 5,000+ games, and Filipino support 24/7. Must be 21 or older.